Refund policy

Return Policy

**Email shoperacollective@gmail.com to start a return**

• Return Window: Returns are accepted within 7 days of the delivery date and are eligible strictly for in-store credit.
• Condition of Items: We cannot accept returns on items that have been worn or have noticeable scents, including perfume, smoke, or other odors.
• Refund Method: We do not offer returns to the original payment method. All returns are eligible strictly for in-store credit.
• Shipping Costs: You are responsible for covering your own shipping costs when returning items. Please include a note with your order number or the invoice that was sent with your package.

Not Eligible for Return

• Sale or clearance items
• Used items
• Accessories (jewelry, hats, bags, belts, etc.)
• Items damaged due to wear or misuse

Damaged or Incorrect Items

If you receive a damaged or incorrect item, email us within 48 hours of delivery with:

• Order number
• Clear photos of the issue
• (PLEASE NOTE LIGHTING CAN CHANGE)

We’ll take care of you 💕